In an attempt to limit the spread of the Coronavirus, shipping companies have updated their policies and we are required to pass on this information to our customers.
DHL eCommerce Solutions has announced that due to the COVID-19 emergency, service to these destinations has been suspended until further notice:
Cayman Islands, Chile, China, Czechia, Djibouti, Ecuador, French Polynesia, Honduras, Hong Kong SAR China, Italy, Kuwait, Lebanon, Macao SAR China, Maldives, Mauritania, Moldova, Mongolia, Montenegro, Morocco, Myanmar (Burma), Peru, Philippines, Somalia, Sri Lanka, Suriname, Tunisia, Italy
Luxx Curves will temporarily be disabling all orders to the above countries.
FedEx will continue to operate, as it is regarded as an essential business. However, delivery guarantees no longer apply to any service. For now, we can expect some of the 2Day packages to have extended delivery dates.
For Fedex Signature deliveries, drivers we will not be attempting to get a signature, but will be asking for names and the courier/drivers will be imputing this information into their devices.
Luxx Curves asks all customers to please be patient with receiving your orders, expect longer delivery times. Paying for rush shipping is not necessary since the shipping carriers cannot make any guarantees. We do encourage you to purchase signature delivery if you know that packages get stolen in your neighborhood (especially with current events).
Thank you for your understanding, we appreciate you <3
Luxx Curves Team